At BVDRANGS, we stand behind our products and your satisfaction with them is important to us. If you are not satisfied with your purchase and wish to request a refund, please review our policy below.
To request a refund, please contact our customer service team at [email protected]. Provide your order number and the reason for the refund. Our team will review your request and get back to you within 3-5 business days.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-10 business days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
If you have any questions concerning our refund policy, please contact us at: [email protected].